To purchase original accessories and spare parts, choose one of the brands below:

Original foldable rubber drain hose for Miele industrial washing machine 5683960

₪333

Original Miele 5683960 folding hose for PW series industrial washing machines.
Solves drainage and sealing problems.
Solves about 40% of drainage problems – check compatibility with your model with a click.

Pick up and delivery option:​

Customers who bought this product also bought

Original foldable rubber hose 5683960 for Miele PW series industrial washing machine - drain spare part
Original foldable rubber drain hose for Miele industrial washing machine 5683960
₪333
+

Description

Original foldable rubber drain hose for Miele industrial washing machine 5683960

The original Miele 5683960 foldable drain hose rubber is the critical rubber bridge part that connects the industrial machine drum (Sump) to the drain pump. The part features openings in the exact diameters for PW machines, flexible folds to absorb vibration, and is resistant to heat, limescale and industrial detergents. Suitable for Miele industrial washing machines from the PW50, PW60 and PW90 series. The original part ensures a precise fit and a hermetic seal without leaks.

The industrial machine does not drain? Is there water standing in the drum at the end of the wash? The rubber that folds between the drum and the pump is one of the first components to be checked for a drainage problem. When the rubber cracks, permanently wrinkles, or splits, the pump cannot pump water efficiently, and the laundry remains soaked in water at the end of the process.

A moment before ordering – safety above all! To ensure a successful repair and maintain the longevity of your industrial device, it is imperative to use only original parts. Non-original parts may cause additional damage and void the warranty. Now click the 'Check Model Compatibility' button at the top of the page and our system will immediately confirm that the part is suitable for you.

Why is my Miele industrial machine not draining water?

A drain failure in a Miele industrial is usually caused by three sources: a clogged filter, a faulty drain pump, or a damaged collapsible rubber. The rubber 5683960 is the component that transfers water from the drum to the pump – once it cracks or opens at a connection point, the pump receives air instead of water, and simply stops draining.

The classic symptom: an industrial machine that has finished a wash program, but the water has not drained. Sometimes you will hear the pump “working” – but because of the crack in the rubber, it is pumping air and not water. In the experience of our technicians, in about 40% of service calls for a drainage fault in a Miele industrial – the collapsible rubber is the culprit.

Why only an original part? Replacement rubber is sold with a diameter that is 1-2 mm different. A small difference that creates the exact same problem – air enters the connection, and the pump does not drain. The original rubber 5683960 includes precise dimensions, folds to absorb vibration, and a rubber thickness selected to withstand industrial washing temperatures up to 95 degrees.

How do you find the model sticker on a Miele industrial? The sticker (E-Nr) is usually located on the inside of the door – left hinge, or on the back of the appliance.

📋 Technical specifications

attribute value
Manufacturer's SKU 5683960
brand Honey
Part type Foldable rubber hose (Bellows/Sump Hose)
material Flexible black rubber, resistant to heat and industrial detergents
compatibility PW50, PW60, PW90 series
Installation level Technician recommended – requires front panel disassembly

✅ Compatible models

The part fits the following models (make sure it matches the E-Nr number on the sticker):

PW50xx Series: PW5055, PW5060, PW5061, PW5062, PW5064, PW5065, PW5068, PW5070

PW60xx series: PW6055, PW6065, PW6068, PW6075

PW90xx series: PW9055, PW9065

Basic model: PW200

Important: The list is based on reliable sources. For final confirmation – enter your E-Nr in the 'Check Model Compatibility' button.

🔧 How do you replace a collapsible rubber drain hose in a Miele industrial?

⚠️ It is recommended to call a qualified technician. Replacing the folding rubber in an industrial machine requires dismantling the front panel and accessing internal components. Improper installation may cause water leakage inside the machine and damage to expensive components. If you still choose to replace it yourself – here are the steps:

Working time: approximately 45-60 minutes. Required tools: Phillips screwdriver, flat screwdriver, pocket knife, bucket for pumping out residual water.

⚠️ First of all: Disconnect the machine from the power completely. Turn off the water tap. Place towels on the floor - a few liters of water will come out of the drum.

Replacement steps:

  1. Open the bottom filter cover and clean any remaining water through the small tube.
  2. Remove the front panel – usually 2-4 bottom screws and pressing on the side tabs
  3. Locate the black foldable rubber at the bottom of the tank – it connects the large opening of the drum to the pump.
  4. Loosen the metal clamps on both ends of the rubber – using a flat screwdriver.
  5. Remove the old rubber and pay attention to the installation direction.
  6. Insert the new rubber 5683960 and verify that it is seated evenly.
  7. Tighten the metal clamps back on – not so tightly that you damage the rubber.
  8. Assemble the front panel, connect to electricity and water, and run a short test program

⚠️ Warning: If you are unsure at any point – stop and contact a technician. Incorrect installation may cause water leakage inside the machine and damage to other components.

💡 Tip from the experts

From the experience of our technicians – before replacing the rubber, first check the filter. In 30% of the cases where we encounter a drainage fault in an industrial machine, the rubber is perfectly fine, but the filter is so clogged that the pump is unable to pump. Cleaning a filter takes 5 minutes and costs zero shekels. Only after you have made sure that the filter is clean and the drain pump is working (can you hear it?) – check the rubber for leaks or cracks by lifting the machine and looking from below with a flashlight.

Another tip that most people don't know: This rubber is prone to damage from small objects – coins, small clothespins – that fall to the bottom of the drum and get inside the folding rubber. Before replacing, put your hand in the old rubber and check that there is no foreign object there that will block the new rubber as well.

❓ Frequently Asked Questions

What is the difference between a collapsible rubber and a regular drain hose in an industrial machine?

The 5683960 folding rubber is the inner tube that connects the machine drum (tub) to the drain pump. It is not the outer drain tube that exits the machine to the wall. The folding rubber sits inside the machine body, not visible from the outside, and its function is to allow the drum to move and vibrate during wringing without damaging the tube. Its folds absorb the movement and prevent tears.

Is the 5683960 rubber suitable for models outside the PW50, PW60, PW90 series?

According to the information we have, the rubber 5683960 is mainly suitable for the PW50, PW60 and PW90 series and the PW200 model. Other models may use different versions of the rubber. To be sure – enter the exact E-Nr of your device in the compatibility check. Do not rely only on the series name.

How long does a genuine Miele industrial folding rubber last?

Genuine Miele rubber, properly installed and with a clean filter, typically lasts 8-15 years even under industrial load. Non-genuine replacement rubber tends to wrinkle and harden faster due to lower rubber thickness. The most common cause of shortened rubber life is foreign objects entering from the drum and creating pressure at one point.

Answers to frequently asked questions that may help you purchase accessories or spare parts on the site.

You can find the right part by using our search bar and scrolling to your device's model number or part number. You can also browse by category or brand. If you're unsure, our customer service team is available to help you identify the right part.

The product page contains the full details of each product. If you have any additional questions regarding the product,
Details should be left on the product page under the heading:
"Question about a part or product – click here to leave details for a representative" And a representative will get back to you with all the details and answers regarding the product.

If you would like to inquire about a specific product you are looking for and did not find it on our website, you can contact us and send us a WhatsApp message at the link: WhatsApp
With a picture of the requested product and model.

To place an order, add the desired parts or accessories to the shopping cart and proceed to the payment page. Follow the instructions to complete the purchase.

We accept a variety of payment methods, including Apple Pay credit cards, Google Pay and other secure online payment options. All transactions are processed securely.

We offer delivery throughout Israel for 45 NIS. Deliveries intended for distribution to households in regular areas will be delivered within 10 business days. We use the courier company Ritz Plus, one of the leaders in the country in reliability and service. Delivery times vary depending on location. Deliveries intended for distribution in areas such as the Golan Heights, the Arava, and Eilat, and settlements beyond the Green Line, will be delivered within 10 business days. For more information on delivery times and costs, please see our delivery page on the website.

You can come to us and pick up the products you ordered on the site, by self-pickup. Our address is 2 Israel Zmora Street, Lod. Opening hours for arrival: Sunday-Thursday 9:00-15:00 at the parts warehouse counter. Wait to receive an SMS message from the warehouse that the order is ready for collection.

Absolutely. As an authorized service center, we are committed to using only original spare parts for all brands (such as Miele, Liebherr and Sauter). Using an original part is critical to maintaining the integrity of the appliance over time and prevents cumulative damage caused by low-quality replacement parts.

After placing an order, you will receive a confirmation email with the order number.
After the courier company collects the order, and the parcel is on its way to you, you will receive an SMS message with a tracking number from our courier company. Using this tracking number, you can check the status of your shipment on the courier company's website.

We accept returns within 14 days of receiving the product, provided that the parts or accessories are in their original condition and packaging and have not been used. Please complete the product cancellation/return form on the website to begin the return process and receive a return authorization. Refunds are processed after receipt and inspection of the returned items.

If you have received a damaged or incorrect product, please contact our customer service team immediately. We will assist in replacing the product.

You can contact our customer service team via the contact form on the website or via chat . Our team is available to help you during business hours.

Yes, Plrom holds inventory of accessories and spare parts (such as refrigerator filters, vacuum cleaner bags, or specialized cleaning materials). The parts can be ordered and received via express delivery or self-pickup from the laboratory.

We provide technician service nationwide. Our service and mobile laboratories are prepared to provide a rapid response in most parts of the country, so you can have a qualified technician repair your refrigerator, washing machine or oven within a short time of your call.