Description

Original friction damper (pair) for Miele washing machine Miele 4500827

The original Miele 4500827 friction damper is a dedicated spare part for W-series washing machines. The package includes 2 units – because two are always replaced together. The dampers prevent drum vibrations during spinning, and replace model 4500826. Suitable for self-replacement with basic tools.

Is the machine shaking during operation? Jumping forward during spinning? It’s not a balance problem – it’s a classic fault of worn friction dampers. The dampers are the part that holds the drum steady during spinning , and over time they lose their stopping power.

A moment before ordering – safety above all! To ensure a successful repair and maintain the longevity of the device, it is mandatory to use only original parts. Non-original parts may cause damage and void the warranty. Now click the 'Check Model Compatibility' button at the top of the page and our system will immediately confirm that the part is suitable for you.

Why does the washing machine start shaking and jumping?

The friction dampers are responsible for absorbing the movement of the drum during high-speed spinning. When they are jammed, the drum swings freely and hits the inner walls of the machine. The result: loud noise, vibrations that sometimes cripple the floor – and in extreme cases, damage to the water tank or drum shaft.

Signs that require replacement:

✅ The machine “jumps” and moves forward during the spin cycle ✅ A loud banging noise during the spin cycle ✅ The drum seems off-center when you open the door ✅ The machine finishes wash cycles without a problem – only the spin cycle is problematic

From the experience of our technicians, 80% of cases where a customer describes a “jumping machine” end with just replacing the shock absorbers – without any further repairs. This is one of the most cost-effective repairs available.

Why only a genuine Miele part?

A non-original shock absorber often comes with a different braking force (Newton Rating) and dimensions that are not 100% accurate. The difference is noticeable: an original part “sits” in place with one click, holds exactly at the anchor points – and a replacement shock absorber sometimes requires “persuasion” to insert and loosens more quickly.

Where is the model sticker on a Miele machine?

The Miele E-Nr sticker is usually located on the inside of the door of the appliance, or on the front door frame. Look for a number that starts with a W followed by numbers – for example: W1926, W3725. 🔍 Enter this number in the compatibility check button above.

📋 Technical specifications

✅ Compatible models

The part is suitable for the following Miele series (ensure full compatibility according to the E-Nr on the appliance sticker):

• W106, W108, W110, W120, W149 series
• W310, W360 series
• W700, W800 series
• W2100, W2515 series
• W353, W433, W701, W810, W820, W831, W853, W1511, W1926, W3725

⚠️ The list is based on official sources. For final confirmation – enter your full E-Nr number in the compatibility check button.

🔧 How do you replace the friction pads in a Miele machine?

⚠️ Replacing friction dampers requires partial disassembly of the machine and professional technical knowledge. It is recommended to call a certified technician from the official service. Unprofessional installation may cause additional damage and void the warranty.

The technician will perform the following actions:

1. Disconnecting electricity and turning off the water tap
2. Removing the machine's rear panel
3. Locate the two friction dampers at the bottom – which connect the machine base to the drum.
4. Releasing the locking pins and replacing both shock absorbers together
5. Reassemble and run a spin cycle to test

💡 Tip from the experts

Based on thousands of service visits we’ve made: The most common mistake is replacing only one damper. People see a broken damper, replace it, and after 3 months the problem returns – because the other damper, which looks fine, has also worn itself out. Miele sells them in pairs for a good reason. Always replace both.

💡 Another insight from the field: Before installation, check that the anchor points (the rails where the shock absorber fits) are not worn. If there are deep grooves in the plastic – the new shock absorbers will wear out twice as fast. In such a case, it is recommended to take the opportunity to replace the locking accessory as well.

❓ Frequently Asked Questions

Is it possible to replace just one shock absorber?

Not recommended. Even if only one brake is broken, the other has already undergone the same wear over the years. Replacing a single brake will create an imbalance in the braking – and result in a second replacement within months. Miele sells the part as a pair (2 units) for exactly this reason.

How long does the replacement take?

Friction dampers on most Miele models can be replaced in 45–60 minutes. Access through the back panel – no need to disassemble the entire machine. The only tool needed: a screwdriver. In our experience, first-time replacements take about an hour; experienced users can complete the job in 30 minutes.

What is the difference between 4500827 and 4500826?

Part number 4500827 is the updated version that officially replaces 4500826 by Miele. The technical specifications are the same (120N, 185/270 mm, 8 mm hole) – the replacement is completely transparent. If you have the old one on your spare parts list, order the new one – it will sit in exactly the same place.

Can a worn brake cause further damage to the machine?

Yes. A drum that swings without braking delivers a blow to the inner walls and the rotating shaft. The result may be damage to the internal water tank, corner wear, and in extreme cases – shaft bending. Do not delay replacing worn shock absorbers.