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Genuine right hand rail for Miele dishwasher basket Miele 10802881

₪220

Original right basket holder for Miele dishwasher.
Suitable for the upper basket and the cutlery basket.
Includes pulley and stop.
Suitable for G3xxx to G7xxx series.

Pick up and delivery option:​

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Genuine right hand rail for Miele dishwasher basket Miele 10802881
₪220
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Description

Genuine right hand rail for Miele dishwasher basket Miele 10802881

Genuine Miele right guide 10802881 for the upper basket and cutlery basket (Basket Guide Right GOK) guides the basket inside the dishwasher and ensures smooth and precise movement. The part includes a built-in roller and stop, and fits both the upper basket and the upper cutlery basket. Manufactured for Miele dishwashers from the G3xxx, G4xxx, G5xxx, G6xxx and G7xxx series. The complementary part for the left side is 10802851.

Is the basket stuck? Is it crooked? A common sign of a broken basket rail is that the basket wobbles, drags to one side, or is difficult to pull and push straight. A genuine Miele rail returns the basket movement to the level it left the factory. Non-genuine parts may not fit the exact dimensions and cause accelerated wear of other components.

Just before ordering – it is mandatory to make sure that the part fits your model. Click the 'Check Model Compatibility' button at the top of the page – the system will immediately confirm that the part fits.

Why didn't the basket move smoothly and what was the reason?

The pulley and the stopper in the basket rail bear the full weight of every pull and push – over years of daily use. Cleaning residue that builds up on the pulley, overloading the basket, or a small crack in the stopper – is enough to disrupt all movement. The first sign is usually a grinding sound, followed by actual difficulty in moving. Sometimes the basket comes out “crooked” – one side gets caught while the other side comes out.

Why only a genuine part? A genuine Miele rail is manufactured to precise engineering specifications that ensure the roller sits exactly on the rail. A non-genuine part that slips 1-2 mm from the correct position will cause the basket to resist and accelerate wear on the other components.

💡 Model Locator Tip: The model sticker (E-Nr) of your Miele dishwasher is located on the inside lip of the door – in the top or side corner. Look for the number that starts with a G followed by 4 digits.

📋 Technical specifications

attribute value
Manufacturer's SKU 10802881
brand Honey
Part name Basket Guide Right GOK
party rightist
Basket compatibility Upper basket and upper cutlery basket
Series compatibility G3xxx, G4xxx, G5xxx, G6xxx, G7xxx
content Pulley + Stop
Supplementary part (left side) 10802851
התקנה DIY – Do-it-yourself replacement

✅ Compatible models

The part fits many Miele models from the G3xxx to G7xxx series. Please check the E-Nr on the door lip sticker for exact fit before ordering.

🔧 How do you replace the basket rail?

Replacing the basket rail is a simple DIY task that requires no tools. The task takes about 5 minutes and is suitable for anyone.

⚠️ Before replacing: Make sure the dishwasher is turned off and not in operation, and the basket is empty of dishes.

  1. Remove the basket from the dishwasher completely.
  2. Locate the old rail on the right side of the dishwasher opening.
  3. Press the locking tabs and release the old rail.
  4. Insert the new rail until you hear a locking “click.”
  5. Put the basket back in and check that it moves smoothly.

💡 Tip from the experts

In our technicians’ experience, most customers whose basket rail has broken – wait too long. A basket that drags on one side puts asymmetrical pressure on all other track components, causing chain wear. Replacing the rail early on average saves the cost of replacing the entire track later. A 5-minute operation that can save an expensive service call.

❓ Frequently Asked Questions

Do I need to replace the left side too?

Not necessarily. If only the right side is broken – just the right rail will suffice. However, in our experience, when one rail breaks after many years of use – the other side is also nearing the end of its life. Check the left side before replacing. If it also shows signs of wear, consider replacing both together – the left rail is part number 10802851.

To purchase the left rail

Does the rail fit both the cutlery basket and the regular upper basket?

Yes. SKU 10802881 is for both types – both the regular upper basket and the upper cutlery basket. Just make sure your model is on the list of compatible models by E-Nr.

How can I find out the exact model of my dishwasher?

The model number (E-Nr) sticker is located on the inside lip of the dishwasher door – usually in the top or side corner. The number starts with a G followed by at least 4 digits. Enter the full number in the compatibility check button at the top of the page.

Answers to frequently asked questions that may help you purchase accessories or spare parts on the site.

You can find the right part by using our search bar and scrolling to your device's model number or part number. You can also browse by category or brand. If you're unsure, our customer service team is available to help you identify the right part.

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We offer delivery throughout Israel for 45 NIS. Deliveries intended for distribution to households in regular areas will be delivered within 10 business days. We use the courier company Ritz Plus, one of the leaders in the country in reliability and service. Delivery times vary depending on location. Deliveries intended for distribution in areas such as the Golan Heights, the Arava, and Eilat, and settlements beyond the Green Line, will be delivered within 10 business days. For more information on delivery times and costs, please see our delivery page on the website.

You can come to us and pick up the products you ordered on the site, by self-pickup. Our address is 2 Israel Zmora Street, Lod. Opening hours for arrival: Sunday-Thursday 9:00-15:00 at the parts warehouse counter. Wait to receive an SMS message from the warehouse that the order is ready for collection.

Absolutely. As an authorized service center, we are committed to using only original spare parts for all brands (such as Miele, Liebherr and Sauter). Using an original part is critical to maintaining the integrity of the appliance over time and prevents cumulative damage caused by low-quality replacement parts.

After placing an order, you will receive a confirmation email with the order number.
After the courier company collects the order, and the parcel is on its way to you, you will receive an SMS message with a tracking number from our courier company. Using this tracking number, you can check the status of your shipment on the courier company's website.

We accept returns within 14 days of receiving the product, provided that the parts or accessories are in their original condition and packaging and have not been used. Please complete the product cancellation/return form on the website to begin the return process and receive a return authorization. Refunds are processed after receipt and inspection of the returned items.

If you have received a damaged or incorrect product, please contact our customer service team immediately. We will assist in replacing the product.

You can contact our customer service team via the contact form on the website or via chat . Our team is available to help you during business hours.

Yes, Plrom holds inventory of accessories and spare parts (such as refrigerator filters, vacuum cleaner bags, or specialized cleaning materials). The parts can be ordered and received via express delivery or self-pickup from the laboratory.

We provide technician service nationwide. Our service and mobile laboratories are prepared to provide a rapid response in most parts of the country, so you can have a qualified technician repair your refrigerator, washing machine or oven within a short time of your call.