Description

Original siphon hose – softener compartment for Miele washing machine Miele 4741212

The original Miele 4741212 Siphon Tube (GR) is the direct replacement part for solving fabric softener rinsing problems in bottom-loading washing machines from the W2000, W3000, W4000, W5000 and PW5000 series. The grey tube sits in the fabric softener compartment in the detergent drawer and allows controlled fabric softener rinsing into the drum. A genuine part that guarantees an exact fit.

Did you know that fabric softener left in the compartment after a wash is almost always a sign of a clogged or broken siphon – and not a water pressure problem? The siphon in the detergent drawer is the component that creates the washing pressure needed to sweep the softener into the drum at the right time. When it’s clogged with hardened fabric softener residue, the fabric softener gets left behind – and often leaks out of the drawer during the wash.

A moment before ordering – safety above all! To ensure a successful repair and maintain the longevity of the device, it is mandatory to use only original parts. Non-original parts may cause damage and void the warranty. Now click the 'Check Model Compatibility' button at the top of the page and our system will immediately confirm that the part is suitable for you.

Why does the fabric softener stay in the compartment and not get washed into the drum?

The siphon in the fabric softener compartment works on the principle of controlled flooding: the water rises to a certain height in the compartment, then the siphon “breaks” the pressure and drains the entire contents of the compartment at once into the drum. When the siphon is clogged with hardened fabric softener or starch residues, the pressure does not build up properly. The softener remains in the compartment, and sometimes water also leaks from the drawer outwards.

Miele explicitly states in the operating instructions that the siphon and siphon hose should be cleaned regularly. When cleaning no longer helps – the hose itself has cracked, hardened, or lost its flexibility – it’s time to replace it.

💡 Tip for finding a model: The E-Nr sticker for Miele bottom-loading machines is usually located inside the door frame, on the left side. Open the door wide to read the number.

📋 Technical specifications

✅ Compatible models

The part is suitable for models from the following series (make sure it matches the E-Nr number on the sticker):

W series: W2XXX, W3XXX, W4XXX, W5XXX

PW Series: PW5XXX

🔧 How do you replace the siphon tube in the detergent drawer?

Replacing the siphon tube is an easy DIY job that requires no tools. The entire operation takes about 5 minutes and can be done at any stage – even without opening the machine body.

Replacement steps:

1. ⚠️ Unplug the machine from the power supply. Before any work
2. Pull out the detergent drawer until you feel a stop, press the release button and pull out the entire drawer.
3. Locate the fabric softener compartment (usually marked with a flower symbol or § on the drawer)
4. Pull the siphon tube out of the chamber by pulling it straight up.
5. Wash the siphon compartment in the drawer itself in warm water with a small brush.
6. Insert the new siphon tube into place until you feel it lock in place.
7. Put the drawer back in and check with a short program.

💡 Tip from the experts

In our technicians’ experience, the number one reason for premature failure of a new siphon is using too much fabric softener. Concentrated fabric softener added in excess will clog the siphon tube within weeks. Always use the minimum amount recommended by the manufacturer – and monthly cleaning of the entire drawer will extend the life of the siphon by at least a year. If you use liquid starch, Miele specifically recommends cleaning the siphon and tube after every few uses.

❓ Frequently Asked Questions

Why does fabric softener remain in the compartment even after washing?

Fabric softener remaining in the chamber after washing almost always indicates a clogged or broken siphon. The siphon is the component that creates the pressure needed to drain fabric softener into the drum. Cleaning the siphon with a stream of hot water usually solves the problem. If the problem recurs, the siphon hose must be replaced.

Can I just clean the deck instead of replacing it?

Yes, Miele recommends cleaning the siphon and its hose regularly under running hot water. If cleaning solves the problem – there is no need to replace it. If the hose is cracked, hardened, or the problem recurs even after thorough cleaning – replacement is the right solution.

Does the replacement require a technician?

No. Replacing the siphon hose is one of the easiest things you can do at home. Pull out the drawer, remove the old hose by hand, and insert the new one. No tools are required, and you don't have to open the machine body.