Description
Original water pump for Miele dryer Miele 5967744
The original Miele condensation pump, part number 5967744, is designed for T8000 and T9000 series condensation dryers. The pump, model P11 with a power of 20W and 220-240V 50Hz, drains the condensation water created during the drying process - with a 10 mm inlet and two 6.3 mm connections. It is a genuine Miele spare part intended for installation by an authorized technician.
Is your dryer displaying an “Empty Tank” warning even though the tank is empty? This is the first sign that the pump is starting to fail. When the pump doesn’t drain the condensation effectively, water builds up, drying is compromised, and sometimes water leaks into the bottom of the appliance. Replacing the original pump – and only the original pump – restores the drain to full working order.
What causes the condensate pump to fail in Miele dryers?
The pump operates in every drying cycle, for years. In the experience of our technicians, most pump failures occur after 7-10 years of use – the most common cause is calcium deposits and laundry fibers on the rotor that slow down the rotation to a complete stop. Sometimes the pump does not fail completely but operates at half power – and therefore the tank fills more slowly than usual, or the water drains slowly, causing drying programs to be shortened.
Signs of a malfunction that indicate a faulty pump:
- ✅ The message “Empty water tank” appears when the tank is completely empty.
- ✅ Water accumulates at the bottom or underneath the device
- ✅ Drying takes longer than usual
- ✅ The tank fills up too quickly without you drying a large amount
- ⚠️ Unusual noise from the bottom of the device during operation
📋 Technical specifications
| attribute | value |
|---|---|
| Manufacturer's SKU | 5967744 |
| brand | Honey |
| Pump model | P11 |
| Tension | 220-240V AC |
| frequency | 50Hz |
| supply | 20W |
| Entrance | 10 mm |
| connections | 2 x 6.3 mm |
| Part type | Condensate Pump |
✅ Compatible models
T294C, T7644C, T7744C, T7746C, T7748C, T7760C, T7764C, T7780C, T7944C, T7946C, T7964C, T7984C, T8399C, T8400C, T8401C, T8402C, T8403C, T8413C, T8422C, T8423C, T8424C, T8425C, T8428C
Series: T8000, T9000, TDA100
How do you find the model number? The model sticker (E-Nr) of your Miele dryer is usually located on the inside of the door, on the opening frame. The full E-Nr is required for full compliance.
🔧 Is it possible to replace the pump independently?
No. Replacing the condensate pump requires opening the back of the appliance, disconnecting the internal electrical circuit and removing a back panel – and is therefore recommended to be carried out only by an authorised Miele technician. Miele itself states in the safety instructions that repairs not carried out by an authorised technician may create unforeseen hazards and void any future service cover.
Difficulty level: High – requires a certified technician. Required tools: Phillips screwdriver, multimeter, electrical connector disassembly tool.
💡 Expert tip: Before replacing – perform a simple test
Our technicians always start with the drain hoses before replacing the pump. In 20%-30% of calls where the initial diagnosis indicated a faulty pump – the problem was a kinked drain hose, clogged with laundry fibers, or a loose connection to the 6.3mm connection. A simple visual inspection of the hoses can save the cost of the part and the technician’s wait time.
If the pipes are in good condition and the symptoms still appear, the pump is the cause in the vast majority of cases.
❓ Frequently Asked Questions
Why doesn't my Miele dryer drain water even when the tank is empty?
When the water tank is empty but the drain warning still appears, the reason is almost always that the pump is not diverting the condensation water to the tank. The water accumulates in the internal condensation chamber and activates the level sensor. In such cases, you should contact a technician to diagnose the pump.
Will a non-original pump fit my Miele dryer?
Not recommended. The original Miele 5967744 pump is manufactured to exact specifications for 20W and the specific connections of the T8000 and T9000 models. A non-original pump may not operate at the correct pressure, leak at the connections, and in some cases cause damage to the appliance that is not covered by the service.
How long does a genuine Miele condensate pump last?
From the experience of our technicians, a genuine Miele pump, when used properly, lasts an average of 8-12 years. Proper maintenance – cleaning the lower filter once every two months and emptying the tank after each drying cycle – significantly extends the life of the pump.









