To purchase original accessories and spare parts, choose one of the brands below:
Original ceramic control valve for Miele coffee machine Miele 10769586
compatibility check
Please enter a model number to check compatibility (without spaces or hyphens)
₪2,824
Original Miele 10769586 ceramic control valve for CM series automatic coffee machines – the component that directs the flow of water to each beverage.
Original part number, exact fit.
Pick up and delivery option:
Fast delivery NIS 45.
Free shipping on purchases over NIS 300
Self pickup from Lod branch
Self collection from the Jerusalem branch
Self collection from the Beer Sheva branch
Self collection from the Haifa branch
Description
Original ceramic control valve for Miele coffee machine Miele 10769586
The ceramic control valve 10769586 is the central component of the fluid management system of the Miele automatic coffee machine. The ceramic valve, driven by a built-in DC motor, routes the flow of water between the coffee, steam and rinse paths - according to the user's choice. Genuine Miele part number 10769586, intended for the CM5310 Red series machines and more.
Is the machine not making coffee, stopping halfway, or showing a flow error? The ceramic valve may be the cause – and replacing it usually solves the problem completely.
What does the ceramic valve do in a Miele coffee machine?
The ceramic control valve is essentially an internal “traffic junction”: it receives water from the pressure pump and directs it to the correct path – espresso, long coffee, hot water or milk system rinsing. The valve head is made of heat- and pressure-resistant ceramic, and a small DC motor rotates it according to the command of the control card. A valve malfunction usually causes a stoppage of flow, partial pouring, or an unusual noise when preparing a drink.
📋 Technical specifications
| attribute | value |
|---|---|
| Manufacturer's SKU | 10769586 |
| brand | Honey |
| Type | Multi-way ceramic control valve |
| Engine | Built-in DC |
| Connection | Multi-pin JST connector |
| Device series | CM5310 Red and more – must be verified by serial number |
| Part | Original Miele |
✅ Compatible models
This part is definitely compatible with the CM5310 Red. To verify compatibility with other CM models – please contact us with the full model number from the sticker on the bottom of the machine.
🔧 Can I replace the ceramic valve myself?
Replacing the ceramic control valve requires dismantling the machine body, disconnecting multiple pressure hoses, and carefully connecting the electrical cables. In our technicians’ experience, around 80% of customers who have tried to replace the component themselves have ended up calling a technician – usually after being left with an incorrectly connected hose that has caused a leak. Replacement is recommended to be carried out by a Miele certified technician only.
💡 Tip from the experts
Before ordering a new valve, perform a simple test: run a milk system rinse program. If the machine rinses properly but does not make coffee – the chance that the valve is the cause is very high. If the rinse also does not work – the fault may be located before the valve, in the pump or in the control card. It is worth verifying the symptom before ordering.
❓ Frequently Asked Questions
What is a ceramic control valve and why is it important in a coffee machine?
A ceramic valve is different from a regular magnetic valve – the closure head is made of compressed ceramic that does not wear out over time and is resistant to high temperatures and pressures. This is why manufacturers like Miele choose this technology: the ceramic valve ensures a perfect seal even after hundreds of thousands of cycles.
How do you know that the ceramic valve is broken and not another component?
Typical signs of a faulty valve: The machine stops in the middle of making a drink, displays a “Check water system” message, dispenses only part of the liquid, or dispenses coffee with weak pressure on one side. If you have cleaned and descaled and seen no improvement – there is a high probability that the problem is in the valve.
What is the difference between an original Miele valve and an unapproved replacement?
An original valve comes with a ceramic head with exactly the same dimensions as the one tested and approved with the machine's control software. An unapproved replacement may cause an incorrect flow profile, i.e. the amount of water for each drink will not be accurate - the coffee will come out with a different taste, and sometimes the valve will not be recognized at all by the control card.
Answers to frequently asked questions that may help you purchase accessories or spare parts on the site.
How do I find the right part for my electrical product?
You can find the right part by using our search bar and scrolling to your device's model number or part number. You can also browse by category or brand. If you're unsure, our customer service team is available to help you identify the right part.
I saw a product on your website that I am interested in, and I would like to receive more details about it.
The product page contains the full details of each product. If you have any additional questions regarding the product,
Details should be left on the product page under the heading:
"Question about a part or product – click here to leave details for a representative" And a representative will get back to you with all the details and answers regarding the product.
I am looking for a specific product and I couldn't find it on your website. How can I find out if the product is available for purchase?
If you would like to inquire about a specific product you are looking for and did not find it on our website, you can contact us and send us a WhatsApp message at the link: WhatsApp
With a picture of the requested product and model.
How do you place an order?
To place an order, add the desired parts or accessories to the shopping cart and proceed to the payment page. Follow the instructions to complete the purchase.
What payment methods do you accept?
We accept a variety of payment methods, including Apple Pay credit cards, Google Pay and other secure online payment options. All transactions are processed securely.
How long will it take for the shipment to reach me?
We offer delivery throughout Israel for 45 NIS. Deliveries intended for distribution to households in regular areas will be delivered within 10 business days. We use the courier company Ritz Plus, one of the leaders in the country in reliability and service. Delivery times vary depending on location. Deliveries intended for distribution in areas such as the Golan Heights, the Arava, and Eilat, and settlements beyond the Green Line, will be delivered within 10 business days. For more information on delivery times and costs, please see our delivery page on the website.
Is it possible to come to your store and pick up products by self-pickup?
You can come to us and pick up the products you ordered on the site, by self-pickup. Our address is 2 Israel Zmora Street, Lod. Opening hours for arrival: Sunday-Thursday 9:00-15:00 at the parts warehouse counter. Wait to receive an SMS message from the warehouse that the order is ready for collection.
Does PLROM Service use only original accessories and spare parts?
Absolutely. As an authorized service center, we are committed to using only original spare parts for all brands (such as Miele, Liebherr and Sauter). Using an original part is critical to maintaining the integrity of the appliance over time and prevents cumulative damage caused by low-quality replacement parts.
How can I track my order?
After placing an order, you will receive a confirmation email with the order number.
After the courier company collects the order, and the parcel is on its way to you, you will receive an SMS message with a tracking number from our courier company. Using this tracking number, you can check the status of your shipment on the courier company's website.
What is your cancellation and return policy?
We accept returns within 14 days of receiving the product, provided that the parts or accessories are in their original condition and packaging and have not been used. Please complete the product cancellation/return form on the website to begin the return process and receive a return authorization. Refunds are processed after receipt and inspection of the returned items.
What should I do if I received a product that does not fit or is not working properly?
If you have received a damaged or incorrect product, please contact our customer service team immediately. We will assist in replacing the product.
How can I contact customer service?
You can contact our customer service team via the contact form on the website or via chat . Our team is available to help you during business hours.
Can I purchase accessories for Kitchen & Home Appliances from you without a technician arriving?
Yes, Plrom holds inventory of accessories and spare parts (such as refrigerator filters, vacuum cleaner bags, or specialized cleaning materials). The parts can be ordered and received via express delivery or self-pickup from the laboratory.
Which areas of the country do Plrom technicians reach?
We provide technician service nationwide. Our service and mobile laboratories are prepared to provide a rapid response in most parts of the country, so you can have a qualified technician repair your refrigerator, washing machine or oven within a short time of your call.
Plrom Electra service
Israel 2, Lod
- Get back to me with a quick response.
It was handled quickly and a technician was assigned to me with a promise that they would try to get it done as early as possible. -
-
- Thank you Mai for your response and kindness.
