Description

Original drain pump for Miele washing machine Miele 10908780

The DPS25-375 drain pump is a genuine Miele spare part, part number 10908780, designed to drain water and foam from W1 series washing machines. The part resolves the F11 fault – water not draining – and is suitable for all W1 models. Installation takes approximately 30 minutes using only a T20 screwdriver and requires a qualified technician.

Has your washing machine stopped draining? Miele's F11 fault is directly aimed at the drain pump. Our technicians see this fault dozens of times a month – in most cases, replacing the original pump restores the machine to full operation within half an hour. Check compatibility with your model before ordering.

What causes the F11 error and why is the pump the solution?

The F11 error indicates that the machine has detected that the water is not draining properly. The most common cause – after the filter has been cleaned – is a failure of the drain pump itself. The pump is responsible for actively pumping water from the drum to the drain hose. When the impeller gets stuck on a piece of cloth, button or hard part, the motor keeps trying – but the water remains stagnant.

From the experience of our technicians: In 70% of cases where F11 returns after cleaning the filter, the fault is in the pump itself. A non-original part with an incorrectly sized impeller creates noise during pumping and does not provide the necessary drainage pressure. The original Miele pump comes with identical connections and an impeller calibrated for precision.

📋 Technical specifications

✅ Compatible models

The part is suitable for all Miele W1 series washing machines . According to the official manufacturer's statement, DPS25-375 is compatible with the entire W1 line without distinguishing between models. For full verification: check the model number (E-Nr) on the sticker on the inside of the machine door.

⚠️ Can I replace the pump myself?

The replacement is rated as medium difficulty and must be carried out by a qualified electrician. Mechanically – access via the front panel using a T20 screwdriver, extractors and a fluid collection tool – takes around 30 minutes. However, the work involves disconnecting electrical connections, and any work on electrical equipment must comply with safety regulations. Miele stresses: Incorrect repair can cause serious damage – have it installed only by a qualified electrician.

Tools required: T20 screwdriver, absorbent towels, flat container, gloves.

💡 Tip from the experts

Before ordering a new pump – perform one simple check. Open the pump filter (located on the lower front panel) and check that there is no hard object blocking the impeller. In our experience, in about 30% of calls for F11 failure – cleaning the filter alone solves the problem without the need for a new part. Only after you have made sure that the filter is clean, the impeller rotates freely, and the drain hose is clear – and still F11 returns – replacing the pump is the next step.

❓ Frequently Asked Questions

What does the F11 error mean on a Miele machine?

The F11 error indicates that the drainage system was unable to evacuate the water from the drum within the required time. The machine stops the program and prevents the laundry from being soaked in dirty liquid. The main causes: a clogged filter, a bent drain hose, or a pump failure. It is recommended to check in this order before deciding on a replacement.

Is the drain pump suitable for my specific W1 model?

According to the official Miele statement, the pump is compatible with all W1 series models. To verify – locate the model sticker (E-Nr) on the inside of the machine door and compare it to the compatibility table. If you are unsure, contact us with the model number before ordering.

What is the difference between a genuine Miele pump and an unapproved replacement?

The original pump comes with a precision-calibrated impeller, identical connections to the machine body, and durability tested in Miele's laboratory conditions. An unapproved part may not fit properly, create noise during pumping, or leave water residue after draining. In addition, using a non-original part may void the warranty and service conditions of the appliance.