Description

Original Miele 10378552 Miele 10378552 washing machine program navigation and start button

Original Miele program navigation and operation knob, part number 10378552, is designed for TWC series dryers. The knob allows precise selection between drying programs – cotton, synthetic, delicate drying and more – and is also used to operate the appliance. An original Miele part is guaranteed to fit perfectly with the control panel.

Is the knob not turning properly? Or is it completely broken? This is one of the most common replacement parts for Miele dryers – and in our technicians’ experience, it takes less than 5 minutes to replace without any special tools. Check that the product fits your model before ordering.

What is the function of the program button on a Miele dryer?

The program knob is the central interface between the user and the dryer. With one turn, you select a program, and with one press, the appliance is turned on. In Miele's DirectSensor, the knob transmits the drying selection to the control circuits with one precision. When it breaks, the dryer cannot be operated at all.

A broken knob, a cracked pivot, or one that slips without changing a program – these are all clear signs that a replacement is needed. The knob is essential not only for convenience – but for the basic functioning of the device.

📋 Technical specifications

✅ Compatible models

Fits Miele TWC series tumble dryers, including models with DirectSensor control and rotary selector. To verify exact fit for your model – we recommend contacting us with the model number (E-Nr) that appears on the model sticker on the inside of the dryer door.

Where is the model sticker? On the inside of the dryer door – open the door and check the inside lip. You will find the E-Nr there – this is the number you need to verify compatibility.

🔧 How do you replace the program button?

Difficulty level: Easy DIY | Time: 3-5 minutes | Tools required: None

This is one of the easiest parts to replace yourself. The button sits on a shaft with a friction fit – no screws and no panel disassembly.

1. Make sure the dryer is unplugged.
2. Grasp the broken button firmly and pull straight out (sometimes requires a little force)
3. Align the new knob on the shaft – note the alignment notch if present.
4. Press firmly until you feel a “click” – the button is locked in place.
5. Rotate to one side to make sure it responds properly.

⚠️ If the hinge itself is broken (and not just the knob) – the solution is more complex and requires a certified Miele technician.

💡 Tip from the experts

The knob slips and won't change programs? Before ordering a part, check that the problem isn't with the spindle itself: Remove the current knob and check if the metal spindle is intact and aligned. If the spindle is broken, this is a repair that requires opening the control panel. In 9 out of 10 cases we encounter, the knob alone is the cause – and replacing it returns the device to operation immediately.

A genuine Miele part lasts for years. ✅ Non-genuine parts may not fit the spindle exactly, causing repeated slipping and further damage to the control panel – we see this again and again in the field.

❓ Frequently Asked Questions

Is the button also suitable for a Miele washing machine?

Yes. SKU 10378552 is indicated as suitable for Miele washing machines and not just clothes dryers. However, before ordering – verify against the model number (E-Nr) on the appliance sticker. We are here for questions.

What is the difference between a button with a cover and a button without a cover?

Part number 10378552 is a “Drehknopf ohne Abdeckung” – a rotary knob without a separate cover. On some Miele models, the cosmetic cover is a separate part. It is important to check whether your appliance uses this type – if the original knob was a solid color without an additional cover, this is the correct part.

Can the button be replaced by yourself or only with a technician?

Replacing the knob (when the hinge is in good condition) is one of the simplest replacements and can be done completely by yourself. No tools are required, and there is no disassembly of the control panel. If the hinge is broken or if the knob does not blow properly after replacement - it is recommended to call a certified Miele technician.